Frequently Asked Questions
Everything you need to know about shopping with DiaperU.
How do I determine the right size for my order?
We provide a detailed size guide on every product page. Since our fashion pieces are designed for a tailored fit, we recommend measuring your bust, waist, and hips to compare against our specific garment dimensions.
What is your return policy for apparel?
We offer a 30-day return window for all unworn items with original tags attached. Please ensure the garments are free of makeup stains or perfumes to qualify for a full refund.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your outfit for a specific event.
Are your materials sustainably sourced?
At DiaperU, we prioritize high-quality fabrics including organic cotton and recycled polyester. We vet all our manufacturing partners to ensure ethical labor practices and environmental standards.
Can I modify or cancel my order after it's placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International delivery times vary by location, and customs duties may apply depending on your local regulations.